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Frequently Asked Questions

For the convenience of our guests please find below a list of frequently asked questions concerning Ballsbridge Hotel. If you have any other queries please contact us on +353 (0)1 637 9300 or [email protected].


What time is check-in?

Check-in is from 3.00pm. We can’t guarantee early check-in. However, if you arrive early, please approach reception and we will always do our best to accommodate you as early as we can.


What time is check-out?

Check-out is 12 noon.


Is car parking available?

Yes, on-site parking is available for resident guests and visitors which is operated on a first-come, first-served basis (subject to charge and availability). Hotel residents can avail of the special overnight rate of €12 per night per vehicle.


Does the hotel have a restaurant on-site?

Yes, The Dubliner Pub is well known for its great sporting atmosphere on match days and its excellent bar food. We offer a fantastic selection of fresh, seasonal dishes and we also offer a delicious carvery lunch Monday to Friday. We finish serving food at 9:45pm. However, room service is available 24 hours.


What time is breakfast served?

Breakfast is served between 7.00am and 10:30am on weekdays and 7.00am to 11.00am on the weekend.


Do room rates include breakfast?

Ballsbridge Hotel offers both Bed & Breakfast rates and room-only rates. Room-only rates do not include breakfast. Full Irish or Continental breakfast is charged at €13 at the time of booking and €16 if you opt on the morning to avail of it.


Do you have a gym on-site?

No, we do not have a gym on-site. However, we do sell passes for Gym Plus Ballsbridge located about 5 minutes’ walk away from the Oval building on the Shelbourne Road. The passes cost €10 and must be purchased at reception. Failure to do so will result in a €15 charge at the gym.


Do you have Wi-Fi?

Yes, we have complimentary 400MB superfast Wi-Fi throughout the property.


Is there somewhere I can store my luggage?

Yes, we have a storage room located at reception should you need it. There is no charge for this facility but please note is it only available to residents.


Do we provide laundry service?

Yes, the hotel operates a dry-cleaning service and it is charged by the item, if you have your laundry down before 8.00am, it will be back that evening. The service operates every day except for Sundays and bank holidays.


What are room rates at Ballsbridge Hotel?

Room rates may vary from season to season, day to day and for special events. All room rates quoted include taxes and charges. For the best available rates always book directly with Ballsbridge Hotel. Book now.


Are there corporate rates available?

Yes, corporate rates are available, should you wish to enquire about setting up a preferred agreement, please contact a member of our sales team on +353 (0)1 637 9320 or [email protected].


What is the cancellation policy?

The Hotel cancellation policy is generally 48 hours prior to arrival. However, if you have booked through a third party or with a non-refundable rate, this would be different.


Can I claim back on the Stay and Spend Tax Credit Scheme?

Our hotel is registered for the Stay and Spend Tax Credit Scheme. If you stay with us between 1st October 2020 and 30th April 2021 you can claim up to €125 under this scheme, please see for details.


What does pre-authorization mean?

The property reserves the right to pre-authorise cards prior to arrival to guarantee the booking. Should the card decline, they also reserve the right to advise of this accordingly and should a valid card not be provided by 2.00pm on the day of arrival, the hotel reserves the right to cancel the reservation. The holding amount is for the value of your first night’s stay. We would always recommend making bookings with credit cards when possible. A pre-authorisation is a holding on your card, it would normally show up on your bank account as a pending transaction. When you arrive in the hotel, we can either complete this transaction (keep the funds) or reverse the pre-authorisation, allowing you to pay by cash or by another card.


How far away is Dublin city centre?

Dublin city centre is a 20-minute walk from Ballsbridge Hotel. The Dart rail line and a number of Dublin bus routes 4, 7, 7A (located outside the hotel) also connect guests to the city centre. A taxi to the city centre will cost approx. €8.


How do I get from Dublin Airport to Ballsbridge Hotel?

Aircoach operates a direct service between Ballsbridge and Dublin Airport. This service runs every 30 minutes, the route numbers are 702 and 703. A return ticket costs €14 or €8.50 for a single journey. It operates 24 hours a day and takes about 20-40 minutes.
A taxi journey from Dublin airport costs approximately between €25 and €30 and takes about 20 -40 minutes depending on the time of travel.